Frequently Asked Questions
Your guide to premium aquatic-inspired apparel and accessories.
What is the typical shipping timeframe for orders?
We process all orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I know which size will fit me best?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against your favorite fitting garment for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate an exchange or return, please visit our online returns portal with your order number.
Are the materials used in your clothing eco-friendly?
Yes, Aquascaping Express is committed to sustainability. Most of our collections use organic cotton, recycled polyester, and water-based inks to minimize our environmental footprint.
Can I track my package once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.